Invite a teammate

Give someone else at your agency their own login.

  1. Step 1: Open Team. On a computer it is in the left menu under Setup. On a phone, tap More, then Team.
  2. Step 2: Scroll to the Logins card.
  3. Step 3: Under Invite a teammate, type their email address.
  4. Step 4: Press Send invite.

They get an email with a link. The link works for 7 days and can be used once. Until they accept, their address is listed under Waiting to accept, where you can press Revoke to cancel the invite.

Warning: Everyone with a login can do everything you can, including approving posts and changing connections. There are no limited roles. Only invite people you would trust with your agency's Facebook Page.

How many logins you get

  • Free and Solo plans: one login.
  • Agency plan: five logins. An invite that has not been accepted yet counts as one of them.

Messages you might see

Your plan has one login

You see: Your plan includes one login. The Agency plan includes five.

Why: The free and Solo plans are for one person.

  1. Step 1: Move to the Agency plan on Connections. See Plans, prices and what is free.

All five logins are in use

You see: Your plan includes 5 logins and they are all in use. Email hello@listingmate.com.au if you need more.

Why: The Agency plan includes five logins, counting invites not yet accepted.

  1. Step 1: Remove a login nobody uses, or revoke an old invite.
  2. Step 2: If you need more than five, email hello@listingmate.com.au.

That person already has a login

You see: That email address already has a ListingMate login, so it cannot be invited.

Why: The address is already in use, at your agency or another one. One email address belongs to one agency.

  1. Step 1: Invite them on a different email address.

There is already an invite waiting

You see: That address already has an invite waiting. Revoke it first if you want to send a new one.

Why: You have already invited that address and they have not accepted.

  1. Step 1: Under Waiting to accept, press Revoke on the old invite.
  2. Step 2: Send a new one.

The email could not be sent

You see: We could not send the invite email. Please try again in a few minutes.

Why: The email did not go out, so the invite was taken back.

  1. Step 1: Try again in a few minutes.

Did this not fix it?

Tell us what you were doing and what you saw, and we will reply by email. Contact support.

Checked against ListingMate on 8 October 2026.