Choose who gets ListingMate's emails
Set the address that approval reminders and failure alerts go to. It can be different from the address you sign in with.
- Step 1: Open Connections and scroll to the Account section at the bottom.
- Step 2: Under Approval & failure emails go to, type the address.
- Step 3: Press Save.
A shared inbox works well here, such as your office's admin address, so the alerts reach whoever is in that day.
What is sent to this address
- A note when new posts are waiting for your approval, and a reminder if they have been waiting two days.
- A note each time a post goes live.
- An alert when a post fails to publish.
- An alert when your Facebook connection stops working.
- A note each time Autopilot approves posts, if you use it.
- A summary of your week on Monday mornings, when there is something to report.
- Buyer enquiries for a listing that has no agent email of its own.
Warning: Leaving the box blank turns these emails off completely. You would then only find out about a failed post or a broken connection by opening ListingMate.
Enquiries from buyers are different. They go to the agent on the listing. See Leads: enquiries from buyers.
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Checked against ListingMate on 8 October 2026.